top of page

Insurance and Fees

Insurance

​

We believe therapy should be accessible for everyone. We are proud to provide affordable and insurance-friendly services. Our intake specialist can quickly verify your insurance plan benefits. Let us handle the paperwork so that you can quickly get started with your therapist at your first session. 

 

We are in-network with commercial Blue Cross and Blue Shield PPO, Anthem, Blue Choice PPO, Aetna, United Healthcare/Optum and Cigna/Evernorth insurance plans. If you decide to use insurance benefits, we will file the appropriate claims for service on your behalf. 

​​

If you carry an insurance plan not listed above, we may be out-of-network. For out-of-network clients, we can provide you with a Superbill to submit to your insurance provider for reimbursement. 

​

If you would like to confirm your insurance benefits yourself, we recommend contacting the member services number on the back of your insurance card. Our Tax ID is 87-4278538. Be sure to ask about your deductible, copay or co-insurance and any limitation on the number of sessions.​ Also confirm if your benefits administrator is a third party.

​

​

​

​

​

​

​

​​​​​

​

​

Insurance Aetna Blue Cross BCBS PPO Cigna United

Self-pay Fees

​​

• Individual Therapy Intake: $185

• Couples or Family Therapy Intake: $210

• Individual Therapy Session: $160

• Couples or Family Therapy Session: $185

​​​​

Sessions typically run 45-55 minutes in length. In compliance with the “No Surprises Act” we will provide a Good Faith Estimate of costs for clients who are uninsured or those who choose not to use insurance benefits.

​​​​​​​

Payment

​​​

Billing for Downers Grove Counseling and Wellness is completed via Stripe in our client portal. Session fees, if applicable, are charged at time of service. Charges will appear as Downers Grove Counseling and Wellness or 'DGCW PLLC.' We accept payment for serviced by credit card, debit card or HSA/FSA only.

​

Late Cancellation and No-Show Policy

​​​

We kindly ask for 48 hours notice if you will not be able to make it to your scheduled appointment. A canceled or missed appointment delays our work together and can negatively impact other clients. Since your appointment involves the reservation of time specifically for you, out of respect for your therapist, a minimum of 48 hours’ notice is required for rescheduling or canceling an appointment. When a session is canceled without adequate notice, we are often unable to fill this time slot by offering it to another client. In these instances, a non-refundable $125 fee will be assessed when appointments are not cancelled prior to a 48 hour notice. Limited exceptions due to client emergency may be made at the discretion of the practice. 

bottom of page